Chatbot software is also well-known as a virtual agents or virtual assistants. It is used in a specific place of human to provide a help to conduct some certain task as well as provide an information according to the request either written or spoken. Chatbot has the main functionalities which are to include both external, customer-facing request and internal employee-facing request. This way, chatbot will let the users to interact conversationally with an application to perform the functions either textually or audibly.
In business technology, chatbot uses the natural language processing and speech recognition to interpret the written and spoken request. Chatbot will automate the task along with the human intervention. In this case, chatbot uses the machine learning and deep learning so that it can understand more vocabularies and colloquial language.
On this page, we are coming with the article reviewing the chatbot software that you may need to know. Read on the review and you will be able to consider using one of them later.
- 1 13 Best Chatbot Software AI To Increase Your Conversions
- 1.1 1. Bold360
- 1.2 2. Nina Virtual Assistants
- 1.3 3. Linc Global – Customer Care Automation
- 1.4 4. Zoho SalesIQ
- 1.5 5. Wizergos
- 1.6 6. Mindsay
- 1.7 7. Activechat.ai Visual Chatbot Builder
- 1.8 8. Google Cloud Dialogflow
- 1.9 9. Automat.AI
- 1.10 10. Chatfuel
- 1.11 11. Qualified Chatbot
- 1.12 12. TARS chatbot
- 1.13 13. Amazon Lex
- 1.14 Conclusion of the AI Chatbot Software
13 Best Chatbot Software AI To Increase Your Conversions
Bold360 is best live chat engagement and AI software, it can be an ultimate solution dealing with the customer engagement to deliver personalized interactions and the fastest time-to-value. This chatbot software will help personalize and increase the engagement no matter where you place it. This enables the company to deliver more experiences seamlessly. Bold360 also comes with out-of-the-box simplicity, making the agents do what the best they can do.
The second chatbot software you can consider using is Nina Virtual assistants which is designed to deliver an intuitive and automated experience for all the digital channels you own just by engaging your customers in a conversation naturally. It can be done using the voice or text. This kind of chatbot software is offering your customer a consistent experience in any of digital channels no matter you want to add a virtual agent to your application, text messaging app or even your website.
The next software dealing with the chatbot you may want to know is the Linc global. Linc is an automated platform assisting the shopper to provide omnichannel customer experience for brands and retailers. Linc can be a solution as a platform of choice for some leading brands such as Stevin Mart, Levi’s, Lamps Plus, Justfab.com, Tarte Cosmetics and others. Linc Global is also aimed for creating the engagement and loyalty brands.
4. Zoho SalesIQ
Zoho SalesIQ is another chatbot software you can have. It is a customer engagement platform with a chat, website visitor tracking, and analytical capabilities to help you analyze your visitors, involve them and support the customers in a real time. This chatbot provides facilities for a better customer engagement.
Zoho SalesIQ provides you with a real time ordered visitor list based on the criteria you have chosen along with the data of location, behavior, and time spent on the site.
Have you ever heard Wizergos? It is a cloud-based meetings and action item management solution which uses AI, Machine Learning and Speech technologies so that the meetings can be more effective for organization. Wizergos is one of the chatbot software integrated with your office 365 or Google Gsuit Apps for a seamless experience.
It would not so strange to have this app. Just feel free to download and use this app like you are using the other chatbot software.
The next chatbot software you can take into account is Mindsay. It builds fully trained AI chatbot allowing the companies to provide the customers some experiences. Mindsay was founded in 2016. It has developed a SaaS-based suite of conversational artificial intelligent chatbots as well as voice bots. One of the purposes is to focus on helping the enterprise improve their customer service operations. Luckily, you can have and use this app on your websites, mobile apps and social media.
As one of the most widely used chatbot software, Activechat.ai offers a visual tool to make a development process of complex enterprise chatbots easier. It is a builder of visual conversation flow completed with an advanced natural language. The tools and integrations are there to provide a business framework such as e-commerce shops, CRMs and external APIs.
The strong point offered by this activechat.ai is that it is visually simple flow. It is as a visual tool which is easily build a smart multichannel bots only in some days instead of weeks and months of development.
Google Cloud Dialogflow is just another option of chatbot software you can have. It is an end-to-end development suite to build conversational interfaces either for websites or mobile apps as well as for other popular messaging platform.
What if you try to install Automat and get the benefits? Automat specializes in marketing and ecommerce experiences. Using Automat will allow the consumers and expertise to make buying decisions confidently.
If you are using automat, you will build Visual Sales Advisors to help brands have conversation with their consumers using their own words. This hyper-precise insights the clients to personalize their websites and advertisement campaigns as well as recommendation.
Now I would like you to consider Chatfuel, too. It is the leading platform for messenger, Increase sales, personalize marketing and automate support. Chatfuel allows you to build your bot now without coding requirement. Perhaps, chatfuel is the easiest chatbot to use. Thus, you can try to install this one.
As one of the well-known chatbots software, qualified comes as a live chat and conversational marketing platform alerting your sales reps when the qualified leads are there on your website. Qualified can also be like tools to meet in real-time including the live chat, voice calls and screen sharing.
Qualified was designed to help the companies reduce the amount of time that qualified takes for sales to engage with qualified leads. When you provide a real time qualification and instant meetings using qualified, the sales team will be able to create more leads and pipe line.
12. TARS chatbot
If you want a web-based chatbots, Tars can be one of the options. Yup, it is a web-based chatbots replacing your statistic landing forms to give your users a conversational post-click experience as well as to help you get 2x-3x higher conversation rate.
Tars is a chatbot platform allowing the users to build a conversation workflow to talks to the users and click on your PPC/Paid campaigns.
13. Amazon Lex
Do you know that Amazon Lex provides you with an advanced functionalities of automatic speech recognition for converting speech to text? It doesn’t stop here. Amazon lex also provides you with the natural language understanding to recognize the text intent and enable you to build applications with the high engaging experiences and lifelike conversational interactions.
Amazon Lex comes as a service for building the conversational interfaces into any of application using voice. Amazon lex is a sample how the deep learning technologies are used in such a way to build a conversation.
Conclusion of the AI Chatbot Software
Out of the review of chatbot software, finally you may be able to conclude that chatbots are designed to build a conversational interactions through the platform. You can optimize each of the chatbots when you are using them to create a conversation in a real time.